A PA’s Guide to Confidentiality

As a PA or EA, your ability to handle confidential subjects, issues, emails and documents is essential. And increasingly, PAs are asked in job interviews how they approach the issue of confidentiality. This guide offers insider knowledge that will help you to handle all things confidential with confidence.   Confidential emails and digital files The issue of confidentiality is especially pertinent when it comes to handling emails and electronic documents. You’ll probably have access to your manager’s emails, and in most cases, you’re probably the first port-of-call in reading them and responding on their behalf.     Here’s how you ...

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Minute taking tips

As any PA knows, taking minutes is a challenging and essential skill. This guide provides some handy tips on getting it right, every time.   Do your research Our PAs have suggested that the toughest aspect of taking minutes is understanding what is being discussed – summarising information you don’t understand is particularly tough when you’re having to summarise it rapidly. As is often the case, the key is doing your research. Find out as much as you can beforehand, and try to familiarise yourself with the terminology that will be used. And if you haven’t got time to prepare, ...

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Prepare for The New Year: How to Resign, Plan Job Search and Know Your Value.

After the festive period, employees tend to take new resolutions which often involve changing job. Here are a few tips on how to resign in a calm, calculated and diplomatic manner.    Be clear about why you’re leaving What you need to focus on is being clear about why you’re leaving. If your employers are surprised, angry or emotional, don’t panic; calmly and logically explain your reasons.    Be positive As a PA or EA, you know the importance of maintaining good relationships with everyone you meet, and especially everyone you work for. So, when you resign, emphasise the things ...

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It’s Time to Prepare for Christmas

And we don’t just mean buying presents! As a PA, there’s a lot to think about it in this busy period.   So, here are a few helpful tips on handling Christmas parties and holiday handovers.    Holiday handovers A relaxing Christmas break can easily be spoiled if you fail to get your holiday handover concluded smoothly, so consider the following: Start the handover early – there’s always a hitch or two, and starting early avoids any last minute panic Be realistic – don’t work yourself into the ground trying to fit everything in before you finish Write clear instructions – ...

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Online Reputation-Networking

Today we’d like to give you some advice on how to use the mighty world wide web to your advantage. Social media can be fantastic at helping you build a network but beware things can go wrong in a click! Employers are more aware of your online presence than ever. So, wherever you are in your career, and whatever career you’re in, your online reputation is vital to your future. This guide provides advice on making your online self just as professional, impressive and sophisticated as you are.    Google Yourself The first step is an obvious one: have a ...

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Prepare for New Opportunities

Hopefully you’re reading this having had a fabulous holiday; and hopefully your tan is nicely topped up too! But now, with a huge number of opportunities popping up every day, it’s a great time to look for a new job.   So, here’s Tate’s handy summary of the things you should be thinking about before your next interview.    Preparation These simple bits of preparation could make a big difference, but are often overlooked: Test the route – candidates still regularly arrive late to interviews, so practice your journey carefully Do your research – interviewers often cite candidates’ lack of ...

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