A PA’s Guide to Confidentiality

As a PA or EA, your ability to handle confidential subjects, issues, emails and documents is essential. And increasingly, PAs are asked in job interviews how they approach the issue of confidentiality. This guide offers insider knowledge that will help you to handle all things confidential with confidence.   Confidential emails and digital files The issue of confidentiality is especially pertinent when it comes to handling emails and electronic documents. You’ll probably have access to your manager’s emails, and in most cases, you’re probably the first port-of-call in reading them and responding on their behalf.     Here’s how you ...

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The Ultimate 14 Email Etiquette Tips

Email is one of the most common forms of communication. How you compose an email can reveal a lot about you – your professionalism, your communication skills, your personal image, and your attention to detail. It’s time for a more mindful approach, one that fully embraces a “less is more” strategy. To help you get started, we’ve assembled a cheat sheet of our email best practices. And, trust us, it’s not just about being more polite, it’s about being more efficient and getting the responses you need.   There are three styles of email: Informal, e.g. emails between friends. Standard, ...

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Five Time Management Ideas for Executive Assistants

It is frustrating to constantly feel overloaded with work. Have you ever thought, “I’m sure there’s an easier way of doing this”? Chances are there are, and with the following tips you’ll be able to save time in most of your activities and be happier at work.      1 – Get organized Getting organized is the first thing you should do in the day so all the other activities don’t get jeopardized. Organisation leads to accomplishment while disruption leads to loss of focus, delay of work getting done and ultimately frustration.    2 – Create templates  In order to ...

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