As a PA or EA, your ability to handle confidential subjects, issues, emails and documents is essential. And increasingly, PAs are asked in job interviews how they approach the issue of confidentiality. This guide offers insider knowledge that will help you to handle all things confidential with confidence. Confidential emails and digital files The issue of confidentiality is especially pertinent when it comes to handling emails and electronic documents. You’ll probably have access to your manager’s emails, and in most cases, you’re probably the first port-of-call in reading them and responding on their behalf. Here’s how you ...