So, what is conflict, what causes it and how do we best deal with it? What is workplace conflict? Is a sharp disagreement or opposition of interests or ideas. When people work together, conflict is a part of ‘doing business’. Conflict usually leads to lowered morale, an increase in absenteeism and decreased productivity. It has been estimated that managers spend almost 25 percent of their time resolving workplace conflicts – resulting in a decrease in focus and thus lowered work performance. What creates conflict in the workplace? Some of the primary causes are: Poor Communication: different ...
