As any PA knows, taking minutes is a challenging and essential skill. This guide provides some handy tips on getting it right, every time. Do your research Our PAs have suggested that the toughest aspect of taking minutes is understanding what is being discussed – summarising information you don’t understand is particularly tough when you’re having to summarise it rapidly. As is often the case, the key is doing your research. Find out as much as you can beforehand, and try to familiarise yourself with the terminology that will be used. And if you haven’t got time to prepare, ...