10 Tips for being a Better Executive Assistant

Executive assistant is an established professional with operational and managerial skills. The executive assistant is a role for people with excellent communication skills, advanced computer literacy and the ability to learn new technologies very quickly. Usually, executive assistants work closely with CEOs and senior executives and because of their accountability and proximity to key employees, they are often considered as key elements of the organisation.   Answer as soon as possible. This means that you should answer your e-mails, calls, requests right away even if it means that you will only confirm receipt and decide later on.   If someone asks ...

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18 Effective Qualities to Become an Effective Team Leader

Some say great leaders are born, not made. And while there are some born leaders, many more have honed their leadership skills through extensive practice. So, if you’re not a born leader, but want to learn how to be, this article will show you what you need to do to become the most effective leader you can be.   What Skills Make a Leader Stand Out From the Crowd?   Great leaders learn every day – from everyone A leader is an effective listener Leaders embrace the past when planning for the future Leaders help everyone feel like part of ...

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Tips for Effective Delegation

Delegation is a key tool in the effective management of people, time and resources.  Here are a few key elements of any delegation. Click here for our guide on how to improve communication skills  Determine what you will delegate. 

 You decide which task(s) you want to delegate. Keep in mind that delegating is different from simply assigning someone a task that is already a part of the normal job requirements. When you delegate, you give someone else one of your job tasks; but you maintain control and responsibility.   Select the person to whom to delegate the responsibility, taking time ...

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Dec 10, 2013

How to Deal with Difficult Conversations

Click here for our guide on how to improve communication skills When having a difficult conversation, it’s easy to get wrapped up in what you need. You’re angry so you respond with anger. You’re frustrated so you respond with frustration. It makes sense, but it’s not effective. Instead of reacting, ask yourself a question: what is going on for the other party?    Start with respect. Hold tempers in check by having all participants in the conversation agree at the beginning to respect each other and the problem you are discussing.    Know your objective. What do you want to accomplish with the ...

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14 Tips for a More Motivated Workforce

   Click here for our guide on how to stay positive through tough times.    Having a tailored engagement strategy ensures employees are motivated to deliver results for themselves and for the Organization. Study found that nothing engages workers more than making progress in meaningful work. Numerous surveys have shown that only a third of UK workers feel engaged with their job, a figure which places us ninth for engagement levels out of the twelve largest economies. Experts believe this contributes directly to lower levels of productivity in the UK, where output per worker is 15% lower than the rest of ...

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